STW 2008 Tourism Customer Service Conference
Tuesday 11th March - Tourism Customer Service Conference; Service Excellence by Design, Old Fruit Market, Glasgow, £85 + VAT (£100) per delegate
Developing excellent customer service is an essential ingredient of business success. The Customer Service Conference gives tourism businesses valuable insights from world-class speakers and offers an excellent opportunity to network with like-minded people in your sector.
- Jane Sunley, MD of talent retention specialists, learnpurple
- David Fairhurst, Senior Vice President/Chief People Officer, McDonald's Restaurant Ltd
- Ann-Mare Stagg, Head of Insurance Services, Smile, the Internet Bank/Co-operative Financial Services
- Oliver King, Co-Founder and Director, Engine
- Richard Ball, Managing Drector, Calcot Manor, Gloucestershire
- Diana Simpson, Director of Visitor Services and Government and Community Relations, Museum of Modern Art, New York
- Senior Executive, Emirates Airlines, Emirates HQ, Dubai
To find out more and to register, visit www.scottish-enterprise.com/tourismevents call 0141 357 2235 or email: Katharine@starkeventsuk.com
